2015 was a big year for NEXGEN at the 2015 APWA Congress & Exposition. Not only did we meet a bunch of great folks and run into some of our favorite clients, but we also had the opportunity to announce our brand new service request web portal: 311service.com!
311service is a free web portal designed to streamline how your organization manages service requests. It is designed to work as a standalone service request management system, or to fully integrate with NEXGEN Asset Management.
Using 311service is simple. Just create a free account and we will give you a unique link to post to your organization’s website. Now customers can go directly to your website to submit service requests. You can log in to your 311service portal to see and manage service requests, or if you use NEXGEN Asset Management, the service requests will be automatically pushed into your NEXGEN database. It’s that easy. Create a free account now at 311service.com!
Thank you to everyone who attended our presentations and stopped by our booth! We will see you in Minneapolis at the 2016 PWX!